Best Western Springfield

Staff is very good especially the lady in the eating area. She is not paid enough. Unfortunately she was not there on the last day, because we wanted to leave a $10 tip, She earned it, definitely. Hope someone gets her this message. Hotel very clean and has all day water available. Internet very good inside the hotel.

I loved the lack of staff walking around. I arrived about 23:00 found one receptionist who opened the main door. Handed over keys. Made me sign a paper.Never saw her again. The breakfast is set up way before. There is no staff behaving like the owner watching over you as you eat. Once in a while one worker appears from behind to check and fill up the food. In my 3 day stay I only saw 3 workers i.e receptionist once at check in, a cleaner and one briefly in the breakfast place. There is virtual agent all the time on a screen. He has all the answers eg can order taxi for you,can help you check out and print receipt or give combination to washroom(toilet) door at the reception. It's a silent hotel. I loved it.

The staff was friendly and the ooms were comfortable,

The breakfast was amazing and filling especially with 2 teenage boys who eat a lot. Parking was easy to find. Loved that the pool had a lifeguard especially since my nephew has special needs. The staff were super friendly and helpful. The beds were super comfortable. Will definitely stay here again.

Very nice and best room and bed, and breakfast was excellent and so many items i love that, my family really they enjoyed a lots. Fresh and good everything. Thanks for your Services. Will see you again.